SupportAgent AI

supportagent ai
Help Scout (US)
Chatbot Customer Support General Support Conversation
TRY IT - VISIT SUPPORTAGENT AI
Generates AI draft replies for incoming customer messages by learning from past Help Scout conversations and internal documentation. Delivers personalized, context-aware, and brand-consistent replies directly inside Help Scout.
FEATURES
AI-driven draft reply generation using GPT-4
Seamless Help Scout integration
Learns tone, style, and context from historical tickets
Tag-based segmentation for relevant response context
Chrome browser extension for quick reply insertion
Post-acquisition: enhanced security, compliance, and 24×6 support
PRICING
FREE TRIAL
First set of draft replies at no cost

STARTUP
$29/month – 100 draft replies, Chrome extension, trained on recent responses

BUSINESS
$99/month – 500 draft replies, Chrome extension, extended historical training

ENTERPRISE
Previously $349/month for 2,000 drafts, post-acquisition pricing may vary
GOOD FOR
PERSONAL
Support agents and freelancers using Help Scout who want faster, consistent replies

BUSINESS
Support teams in scaling companies handling high ticket volumes, prioritizing tone consistency and efficiency
TECHSTACK
Powered by OpenAI GPT-4
Direct Help Scout API integration
Hosted and billed via Help Scout infrastructure
last update : August 9, 2025
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