Vapi

vapi
Vapi by Vapi Inc.
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Vapi is an advanced voice AI platform designed to empower organizations, from startups to Fortune 500 companies, to build and deploy highly configurable voice agents. The platform supports a broad range of languages and integrates seamlessly with existing telephony systems, websites, and applications. With thousands of pre-made templates, users can rapidly create customized solutions tailored to their specific needs. Vapi stands out by offering extensive API access, enabling developers to optimize and scale voice operations effectively while maintaining enterprise-grade reliability.

Basic Capabilities :
Configurable API, Multi-language Support, Pre-made Templates, Real-time Performance Monitoring, Scalability
GOOD FOR
PERSONAL: Ideal for individual developers seeking to create custom voice applications or test innovative ideas in a flexible environment. They benefit from quick setup and extensive support resources.

BUSINESS: Geared towards product development and operations teams within organizations that need advanced voice solutions to improve service delivery and enhance customer experience. Vapi allows for scalable deployments that streamline communication workflows and boost operational efficiency.
FEATURES
CONFIGURABLE API: Vapi provides an extensive API that allows developers to integrate voice capabilities into their applications and tailor them to meet specific operational requirements.
MULTI-LANGUAGE SUPPORT: Users can interact with voice agents in over 100 languages, ensuring accessibility for a diverse audience.
PRE-MADE TEMPLATES: Choose from thousands of templates or build unique workflows to streamline processes and enhance user interactions.
REAL-TIME PERFORMANCE MONITORING: Track call performance analytics to make informed decisions about operational adjustments and improvements.
SIMULATED TEST SUITES: Safeguard against model hallucinations by testing voice agents with simulated scenarios before full deployment.
CUSTOM AUDIO INFRASTRUCTURE: Vapi's robust audio infrastructure offers high reliability, supporting millions of calls with ultra-low latency performance.
DEPLOYMENT SUPPORT: Receive professional assistance and a dedicated engineer to facilitate a smooth launch within a week.
INTEGRATED DATA TOOLS: Easily plug in your APIs for fetching data and facilitating actions, enhancing agent responsiveness and capabilities.
CONVERSATION GUARDRAILS: Built-in safety features prevent AI hallucinations and protect data integrity during interactions.
SCALABILITY: Seamlessly expand or contract operations to handle millions of calls as needed without compromising performance.
TESTING VARIATIONS: Experiment with different prompts, voices, and conversation flows to continuously optimize and refine deployment effectiveness.
PRICING
FREE: Access basic features and a limited number of calls per month, suitable for initial testing and smaller applications.

INDIVIDUAL: For $30 per month, unlock additional features and a higher call quota, enabling individual developers to utilize advanced capabilities.

BUSINESS: Customized pricing for teams, including SSO/SAML integrations, robust admin controls, and collaborative tools. Typically starts at $200 per user per month, allowing enterprises to leverage comprehensive management features.

ENTERPRISE: Tailored solutions with advanced security measures, compliance frameworks, and governance options. Pricing varies based on specific organizational needs and consultation.
TECHSTACK
API – A flexible and powerful API framework enabling extensive custom integrations and deployments for voice applications.
Model – Support for various voice models and the ability to integrate proprietary LLM, transcription, or text-to-speech technologies.
Runtime – High-performance runtime environment that guarantees low-latency audio processing for real-time interactions.
Integrations – Out-of-the-box integrations with a variety of third-party services and platforms, enhancing agent functionality.
Security – Enterprise-grade security designed to meet the stringent requirements of healthcare and financial service sectors.
last update : November 6, 2025
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