Agent M
Agent M is an innovative enterprise Generative AI-driven Large Language Model that empowers businesses to create multiple AI agents capable of natural language interactions. The platform serves as an orchestrator, integrating different LLM agents to perform various tasks seamlessly, from document processing to complex conversations. With its low-latency, real-time response capabilities, Agent M enhances operational efficiency and provides users with a sophisticated interface for AI-driven customer engagement. By utilizing pre-built solutions and industry-specific templates, businesses can achieve faster deployment times and improved customer satisfaction.
Basic Capabilities :
AI Voice Assistant, Multi-channel Deployment, Sentiment Analysis, Real-time Analytics, Orchestration of LLMs
Basic Capabilities :
AI Voice Assistant, Multi-channel Deployment, Sentiment Analysis, Real-time Analytics, Orchestration of LLMs
GOOD FOR
PERSONAL: Ideal for individuals seeking to enhance workflows or automate processes without extensive programming knowledge, thus reducing time spent on routine tasks.
BUSINESS: Designed for customer support and sales teams, Agent M facilitates rapid issue resolution and enhances customer engagement, significantly improving operational performance and satisfaction rates.
BUSINESS: Designed for customer support and sales teams, Agent M facilitates rapid issue resolution and enhances customer engagement, significantly improving operational performance and satisfaction rates.
FEATURES
AI VOICE ASSISTANT: This feature enables bots to self-learn from diverse information sources, eliminating the need for extensive training or manual intent creation, thereby streamlining the development process.
AI KNOWLEDGE BASE: By leveraging Automatic Speech Recognition and Natural Language Processing, this feature delivers seamless conversations, enhancing customer interaction efficiency and satisfaction.
CONTACT CENTER AI: This end-to-end AI solution is fully integrated with major contact center platforms, automating complex interactions such as claim filings and debt collections for maximum efficiency.
MULTICHANNEL DEPLOYMENT: Users can deploy AI chatbots across various platforms, including SMS, WhatsApp, and websites, ensuring broad customer reach and engagement.
SENTIMENT ANALYSIS: Track customer sentiments and metrics in real-time, allowing businesses to adapt their strategies for improved customer service and experience.
NO-CODE BOT STUDIO: Integrate APIs easily through a user-friendly interface that allows businesses to create and manage bots without deep technical knowledge.
REAL-TIME ANALYTICS: Access over 50 metrics such as call summaries and compliance analytics for informed decision-making and operational improvements.
AI AGENT ASSIST: Real-time support for agents during their interactions, providing crucial insights from previous chats or calls to enhance customer service.
ORCHESTRATION OF LLMs: Effortlessly manage interactions between multiple LLMs and customize their execution pipelines for specific use cases.
PRE-BUILT TEMPLATES: Leverage industry-specific solutions that facilitate rapid deployment and customization tailored to actual business needs.
HIGH-IMPACT ENGAGEMENT: The combination of self-service AI and Agent Assist optimizes workflows, enabling businesses to offer quick solutions while maintaining a high-quality customer support experience.
AI KNOWLEDGE BASE: By leveraging Automatic Speech Recognition and Natural Language Processing, this feature delivers seamless conversations, enhancing customer interaction efficiency and satisfaction.
CONTACT CENTER AI: This end-to-end AI solution is fully integrated with major contact center platforms, automating complex interactions such as claim filings and debt collections for maximum efficiency.
MULTICHANNEL DEPLOYMENT: Users can deploy AI chatbots across various platforms, including SMS, WhatsApp, and websites, ensuring broad customer reach and engagement.
SENTIMENT ANALYSIS: Track customer sentiments and metrics in real-time, allowing businesses to adapt their strategies for improved customer service and experience.
NO-CODE BOT STUDIO: Integrate APIs easily through a user-friendly interface that allows businesses to create and manage bots without deep technical knowledge.
REAL-TIME ANALYTICS: Access over 50 metrics such as call summaries and compliance analytics for informed decision-making and operational improvements.
AI AGENT ASSIST: Real-time support for agents during their interactions, providing crucial insights from previous chats or calls to enhance customer service.
ORCHESTRATION OF LLMs: Effortlessly manage interactions between multiple LLMs and customize their execution pipelines for specific use cases.
PRE-BUILT TEMPLATES: Leverage industry-specific solutions that facilitate rapid deployment and customization tailored to actual business needs.
HIGH-IMPACT ENGAGEMENT: The combination of self-service AI and Agent Assist optimizes workflows, enabling businesses to offer quick solutions while maintaining a high-quality customer support experience.
PRICING
FREE: Users can access essential features to test the system, engaging with basic AI interactions while maintaining usage limits on API calls and support.
INDIVIDUAL: $29 per month unlocks additional customization options and enhanced analytics. Users gain access to a broader range of self-service bots, streamlining their interactions.
BUSINESS: Starting at $99 per user per month, this tier includes full API integration, advanced AI features, and secure Single Sign-On options. Businesses will benefit from administrative controls and comprehensive usage analytics.
ENTERPRISE: Tailored pricing based on needs, this tier offers enhanced security, compliance, and governance controls. Features include dedicated support, uptime guarantees, and indemnity agreements for peace of mind in large-scale deployments.
INDIVIDUAL: $29 per month unlocks additional customization options and enhanced analytics. Users gain access to a broader range of self-service bots, streamlining their interactions.
BUSINESS: Starting at $99 per user per month, this tier includes full API integration, advanced AI features, and secure Single Sign-On options. Businesses will benefit from administrative controls and comprehensive usage analytics.
ENTERPRISE: Tailored pricing based on needs, this tier offers enhanced security, compliance, and governance controls. Features include dedicated support, uptime guarantees, and indemnity agreements for peace of mind in large-scale deployments.
TECHSTACK
MODEL: Utilizes advanced Generative AI and Large Language Models optimized for low-latency responses and high throughput in processing.
RUNTIME: Built on scalable cloud infrastructure, ensuring that models can operate effectively during high-demand periods without degradation of service.
DATA: Supports integration with various databases and sources, enabling bots to learn from and utilize real-time data for informed decision-making.
INTEGRATIONS: Seamlessly integrates with popular CRM systems, contact center tools, and third-party APIs for smooth data exchange and operational efficiency.
AUTH: Offers robust authentication methods, including Single Sign-On and OAuth, ensuring secure access to information and compliance with industry standards.
RUNTIME: Built on scalable cloud infrastructure, ensuring that models can operate effectively during high-demand periods without degradation of service.
DATA: Supports integration with various databases and sources, enabling bots to learn from and utilize real-time data for informed decision-making.
INTEGRATIONS: Seamlessly integrates with popular CRM systems, contact center tools, and third-party APIs for smooth data exchange and operational efficiency.
AUTH: Offers robust authentication methods, including Single Sign-On and OAuth, ensuring secure access to information and compliance with industry standards.
last update : October 29, 2025
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