Chatbase AI
Chatbase allows you to create custom AI chatbots trained on your data (PDFs, text, URLs, and more). Users can embed these bots on websites or share them via links. It uses models like GPT-4 and supports features like prompt engineering, API access, user message tracking, and multi-source training. Ideal for automating support, onboarding, or internal Q&A.
Train AI with your own data (docs, sites, etc.)
No-code setup for custom chatbots
Embed or share bots easily
Chat analytics and user management
Supports GPT-3.5, GPT-4, Claude, Gemini, and others
Train AI with your own data (docs, sites, etc.)
No-code setup for custom chatbots
Embed or share bots easily
Chat analytics and user management
Supports GPT-3.5, GPT-4, Claude, Gemini, and others
FEATURES
Data ingestion: Upload your own PDFs, .docx, text, or website links to train agents using vector embeddings and RAG methodology.
AI Actions: Automate real-world tasks (e.g. schedule meetings, trigger Zapier events, fetch invoices) – limited by plan tier
Multi-platform deployment: Embed via iframe or chat bubble; integrate across web, mobile, messaging channels using API or Zapier.
Model comparison: Test various LLMs (OpenAI, Anthropic, Gemini, Meta, DeepSeek, Moonshot, Cohere) and prompt/config combinations to optimize responses.
Analytics: Basic analytics included in free plans; advanced reporting (intent categorization, sentiment, escalation tracking) from Standard/Pro up
Escalation modes: Smart routing to human agents based on custom natural‑language rules or detection thresholds
Security & compliance: SOC 2 Type II, GDPR compliance; data encrypted in transit and at rest; customer training data not reused for model training
AI Actions: Automate real-world tasks (e.g. schedule meetings, trigger Zapier events, fetch invoices) – limited by plan tier
Multi-platform deployment: Embed via iframe or chat bubble; integrate across web, mobile, messaging channels using API or Zapier.
Model comparison: Test various LLMs (OpenAI, Anthropic, Gemini, Meta, DeepSeek, Moonshot, Cohere) and prompt/config combinations to optimize responses.
Analytics: Basic analytics included in free plans; advanced reporting (intent categorization, sentiment, escalation tracking) from Standard/Pro up
Escalation modes: Smart routing to human agents based on custom natural‑language rules or detection thresholds
Security & compliance: SOC 2 Type II, GDPR compliance; data encrypted in transit and at rest; customer training data not reused for model training
PRICING
Free Plan:
100 message credits
1 chatbot
Limited to 400 KB of training data
No API access
Hobby Plan – $40/month
2,000 messages
1 chatbot
Can upload large files and use integrations
Access to API & AI Action
Standard Plan – $150/month
12,000 messages
2 chatbots
Multiple team members
Better analytics & more automation
Pro Plan – $500/month
40,000 messages
3+ chatbots
Designed for growing teams and businesses
Priority support
Enterprise Plan – Custom pricing
Unlimited options tailored to large companies
Includes SLAs, onboarding support, and custom features
100 message credits
1 chatbot
Limited to 400 KB of training data
No API access
Hobby Plan – $40/month
2,000 messages
1 chatbot
Can upload large files and use integrations
Access to API & AI Action
Standard Plan – $150/month
12,000 messages
2 chatbots
Multiple team members
Better analytics & more automation
Pro Plan – $500/month
40,000 messages
3+ chatbots
Designed for growing teams and businesses
Priority support
Enterprise Plan – Custom pricing
Unlimited options tailored to large companies
Includes SLAs, onboarding support, and custom features
GOOD FOR
PERSONAL & HOBBYISTS
Free or Hobby tier is ideal for learning and experimentation with basic chatbots.
SMALL & MEDIUM BUSINESS
Standard or Pro tiers work well for teams needing automation, analytics, team seats, and extra actions.
ENTERPRISES
Enterprise tier supports custom limits, SLAs, success manager, branding controls, and higher security compliance (SOC 2, GDPR). Also suited for agencies and service providers embedding chat agents for clients.
Free or Hobby tier is ideal for learning and experimentation with basic chatbots.
SMALL & MEDIUM BUSINESS
Standard or Pro tiers work well for teams needing automation, analytics, team seats, and extra actions.
ENTERPRISES
Enterprise tier supports custom limits, SLAs, success manager, branding controls, and higher security compliance (SOC 2, GDPR). Also suited for agencies and service providers embedding chat agents for clients.
TECHSTACK
TECHSTACK
Built using Vercel including Next.js and Vercel’s AI SDK, which enables modular LLM experimentation and high-speed interactive features like model compare mode and streaming responses.
Uses trunk‑based development, preview deployments, advanced caching, and security infrastructure at Vercel production scale.
API
Chatbot Interaction API (POST /api/v1/chat): send messages, stream responses, manage conversation IDs, choose model, receive reply (paid plans only).
Other endpoints:
create/update/delete chatbots, list conversations, get leads; integrated into no‑code automation platforms like Zapier, Albato, and n8n
API use cases:
embed agents in custom UIs, programmatically ingest leads, sync conversations, trigger workflows
API authentication:
uses secret API key bearer tokens. Conversations saved only if you supply a conversationId. Export/tracking features exist but full analytics log isn’t always accessible unless requested
AI Agents for Customer Service
.
Built using Vercel including Next.js and Vercel’s AI SDK, which enables modular LLM experimentation and high-speed interactive features like model compare mode and streaming responses.
Uses trunk‑based development, preview deployments, advanced caching, and security infrastructure at Vercel production scale.
API
Chatbot Interaction API (POST /api/v1/chat): send messages, stream responses, manage conversation IDs, choose model, receive reply (paid plans only).
Other endpoints:
create/update/delete chatbots, list conversations, get leads; integrated into no‑code automation platforms like Zapier, Albato, and n8n
API use cases:
embed agents in custom UIs, programmatically ingest leads, sync conversations, trigger workflows
API authentication:
uses secret API key bearer tokens. Conversations saved only if you supply a conversationId. Export/tracking features exist but full analytics log isn’t always accessible unless requested
AI Agents for Customer Service
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last update : August 5, 2025
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